Privacy Policy

Last Updated: 11/24/2025

This Privacy Policy explains how SiteCare Group™ and its divisions — including Summit Facilities Solutions™, BlueMark Commercial Cleaning™, SiteCare Home™, and SolCrest Restoration™ — collect, use, protect, and share your information when you interact with us online or through our services.

By using our website, booking a service, or communicating with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide to Us

We may collect personal information when you:

Request a service or quote
Submit a form or upload photos
Contact our team
Sign up for emails or communication
Apply for employment

This information may include:

Name
Email address
Phone number
Address or property location
Service details and descriptions
Photos or videos you upload
Payment information (processed through secure third-party providers)

Information Collected Automatically

When you visit our website, we may collect:

Device information (browser, IP address)
Pages viewed and time spent on the site
Click behavior and site interactions
General location data

We use cookies and similar technologies to improve your experience and website functionality.

2. How We Use Your Information

We use personal information to:

Provide and manage our services
Schedule visits, coordinate technicians, and communicate with you
Send estimates, invoices, and service documentation
Improve our website and service offerings
Respond to questions or support requests
Maintain safety, quality, and internal records
Comply with legal or regulatory requirements

We do not sell your personal information.

3. How We Share Information

We may share information with:

Trusted service partners (e.g., payment processors, scheduling platforms)
Insurance carriers when you request assistance or documentation
Technicians and field staff to complete your service
Legal or regulatory entities when required by law

We do not share, sell, or rent personal information to marketers or unrelated third parties.

Any third-party partners we use are required to protect your data and use it only for the purposes we authorize.

4. Data Security

We take reasonable steps to protect your information, including:

Encrypted payment processing
Secure servers and limited-access systems
Background-checked employees and contractors
Internal training on confidentiality and data handling

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices & Rights

Depending on your location, you may have the right to:

Request access to your information
Correct or update personal details
Request deletion of your information
Opt out of marketing communications
Limit certain types of data use

You can exercise these rights by contacting us at:
[email protected]

6. Data Retention

We retain personal information only as long as necessary to:

Provide services
Meet legal and accounting obligations
Maintain accurate service records and documentation

Once data is no longer needed, we securely delete or anonymize it.

7. Children’s Privacy

Our website and services are not directed toward children under 18, and we do not knowingly collect their personal information.

8. Links to Other Websites

Our website may include links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

9. Updates to This Privacy Policy

We may update this Privacy Policy as our services or legal requirements change. The “Last Updated” date at the top reflects the most recent version.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

SiteCare Group™
Email: info@sitecaregroup.com
Phone: (949) 599-8657
Address: [business address]